Terms & Conditions

Terms and Conditions


To take advantage of the full functionality of this Website and to order products and services, it will be necessary for you to register and establish a membership account with ppgroupbuy.com (from hereon refer to as “PPGB”). In the event that updated, new, additional and/or enhanced features are added to this Website, previously registered users will not generally be required to re-register. However, you may be required to re-acknowledge these Terms and Conditions and/or other terms and conditions that may accompany these new features, updates and/or enhancements.

By registering an account on this Website, users also agree to the subscription to our E-Newsletter. PPGB E-mail Newsletter service is free of charge. In the event that registered users would like to opt-out of our newsletter subscription service, they are free to do so at any time by selecting the option to unsubscribe, which is present on all PPGB newsletters. To protect against malicious content, we will never send any file attachments along with our E-Newsletters. When you register, you agree to provide accurate and current information about yourself (and your company) as requested during the registration process. You also agree to update and maintain your account information so that it remains accurate and current.

Not all products and services on this Website are available to all customers. The products and services available to you will depend on your overall relationship with us, as measured by our loyalty program. You agree that when you access and use this Website, you are only entitled to order those products and services that are available within the loyalty level you are assigned to at that time. As part of the registration process, you will be required to create a User ID and choose a password. It is your responsibility to choose an appropriate password and to keep it confidential. You are responsible for all activities that occur under your User ID and password. If you believe your User ID/password has been compromised in any way you should immediately change it by logging on to your account and then following the instructions for changing your password. You agree that you will immediately notify PPGB in the event you become aware of any unauthorized use of your user ID and password.

Ownership of Materials, Trademarks and Copyright

The information contained in this site, including all images, designs, logos, photographs, text and other materials (the “contents”) are copyrights, trademarks, or other intellectual property owned or licensed by PPGB or its affiliates, or are the property of their respective owners. The contents of this site may not be copied, republished, downloaded, transmitted, mirrored or reproduced without the prior written permission of PPGB or the applicable copyright owner. You may only use the site to view its content and place an order. All rights not expressly granted are hereby reserved by PPGB and its licensors.

Limitation of Liability

PPGB will not be liable for any indirect, special, incidental, or consequential damages, whether based on contract, tort (including negligence), or any other legal theory, including without limitation loss of profits, loss of business, or other economic damages. PPGB is not responsible for delays in delivery that result from any circumstances beyond its control. PPGB’s aggregate liability shall not exceed the purchase price paid for any products purchased through this site, or, if no such products were purchased, ten dollars ($10.00).

Pricing and Specifications

All information regarding pricing, products and services is subject to change. PPGB reserves the right to make adjustments to pricing and products for reasons including, but not limited to, changing market conditions, discontinuation, unavailability, manufacturer price changes and errors in advertisements.

Prices listed are net and do not include shipping charges, handling fees, taxes and/or applicable duties, brokerage fees or special crating requirements for export shipment. Those customers who claim exemption from taxes or duties are responsible for providing PPGB with the necessary documentation at the time of purchase or taxes will be added to their order. PPGB always strives to maintain low prices. Occasionally, stated prices on the site are subject to change without prior notice.


All prices and dollar amounts on this Website are in Canadian dollars. PPGB presently accepts the following credit cards: VISA, MasterCard, American Express, and Discover. We reserve the right to stop accepting credit cards from one or more issuers.

For you to register with and order products and services from PPGB you must provide and keep on file a valid, authentic and current credit card, which you are authorized to use. By submitting a credit card number to PPGB you are representing and warranting that the credit card information you provide is valid, authentic, current, and one that you are authorized to use it. You agree that in the event the credit card information you have provided becomes invalid, out of date or that you are no longer authorized to use the card, you will immediately provide another credit card number that is valid, authentic and current, and which you are authorized to use. Some electronic transactions may require extended processing in addition to credit card authorization. You will be notified by a PPGB customer service representative if extended processing is required to complete your transaction request through our Website. This may affect your estimated delivery date.Unless PPGB agrees otherwise, all product and service orders must be paid for at the time of the order and accompanied by an authorization to charge a credit card on file with PPGB or to charge a valid, authentic and current credit card, which you are authorized to use, that you provide at the time of the order. (If new credit card information is provided at the time of the order, it will be added to the credit card information kept on file; PPGB will not assume that previously provided credit card information is not valid). If a charge against a credit card you provide is not authorized or accepted, or is subsequently refused or rejected, we reserve the right to cancel your order without notice or liability.

In the event you make one or more changes to an existing order that incur additional charges, those charges will be applied to the credit card that was used for the original order, or to an alternative credit card that you provide to us.

In the event that PPGB and you have agreed upon an alternative method of payment, and the payment is not received within 5 business days of the date on which payment was due, you hereby irrevocably agree that PPGB may charge one or more of the credit card(s) you have on file for the full amount of your outstanding account balance.

Promotions, Special Offers and Discount Coupons

From time to time, PPGB may offer promotions and special offers identified by a Coupon Code. Each Coupon Code will have different requirements and rewards. Typically, you will receive a Coupon or an email that contains the Coupon Code. If you receive a Coupon or email that contains a Coupon Code, please read it carefully — all requirements stated in the Coupon or email must be met in order to receive or take advantage of the promotion or special offer. Unless otherwise stated, all Coupon Codes are limited to one-time use and are limited to current PPGB account holders in good standing.

Promotions and special offers may be limited to certain account holders (e.g., they may be limited to loyalty levels, or the terms may vary by loyalty level).

To take advantage of a promotion or special offer, enter the Coupon Code in the applicable field when placing an order. Not all products are eligible for promotions and special offers. If a Coupon Code does not function when entered, it means the product at issue does not qualify for the promotion or special offer; this determination is final.

A Coupon Code may not be combined with any other promotion, special offer, discount or reward offered by PPGB (including Rewards Points redemption). If you enter a Coupon Code or take advantage of a promotion, special offer, discount or reward (including Coupon Codes issued for Rewards Points redemption), you will not be able to enter another Coupon Code or take advantage of any other promotion, special offer, discount or reward.

Coupon Codes only apply to products ordered through PPGB’s website; they may not be used in conjunction with the purchase of products sold by or under the brands of third parties (including PPGB affiliates and/or websites linked to any existing PPGB website). Coupon codes can not be applied to custom orders.

Coupon Codes cannot be used to pay for taxes, shipping and handling or other charges. If the promotion or special offer has a minimum purchase requirement, taxes, shipping and handling, and other charges do not apply towards the minimum purchase amount.

If a promotion or special offer is for a defined amount (e.g. $10.00 off) and applies to a multiple- item order (e.g., multiple sets of printing supplies and consumables), it will be allocated to each eligible item based on the proportion of the item’s value to the total value of all eligible items, excluding shipping and handling, taxes and other charges. Certain items may not qualify for the promotion and will not be included in the calculation.

Promotions and special offers are only valid for a limited time. They will expire on the date or within the timeframe specified in the offer. If no date or timeframe is specified, a promotion or special offer is valid until the end of the month in which the Coupon Code is first eligible for use.

Coupon Codes (and the Coupons or emails that contain them) are not for resale, have no independent cash value, are not redeemable for cash, and will not be replaced if lost, stolen or deleted.

Coupon Codes will not be retroactively applied against orders already placed with PPGB.

If a Coupon Code is used and the entire order is cancelled or rejected, or if you return all items in the order, subject to the terms of our Returns/Refund/Reprint Policy, you will be refunded only the actual amount paid. The coupon code will no longer be valid.

If only part of your order is cancelled or rejected, or if you return only some of the items in your order, then subject to the terms of our Returns/Refund/Reprint Policy, the relevant discount or promotion will be applied to the item(s) that are kept. The foregoing notwithstanding, under no circumstances will a promotion or special offer of any kind be used to create a credit balance. If the balance of a partially cancelled, rejected or returned order is less than the value of the promotion or special offer, the promotion or special offer will be applied to the outstanding balance (not including shipping and handling, taxes and other charges). The balance of the promotion or special offer is void, and the Coupon Code will no longer be valid.

PPGB reserves the right to discontinue a promotion or special offer, or coupon at any time and with immediate effect.


Most products are shipped Free Carrier (F.C.A.) point of origin to your location. UPS is used whenever possible. However, should your order exceed UPS size or weight limits, “Common Carrier” will be selected to expedite delivery. For rush shipments, please request Fed Ex, UPS Air; Next Day, 2nd or 3rd day or Freight Collect. All shipping charges are prepaid by Uline and added to the customer’s invoice unless you choose to be billed freight collect. A $1.50 handling fee will be added to shipping charges. The customer must pay any additional charges for services requested by the customer, including but not limited to inside delivery, special routing, residential delivery or pre-delivery notification.


If you are dissatisfied with a purchase you made from PPGB, you may return the merchandise within 30 days. Please contact customer service at 1-800-xxx-xxxx for an authorization number and instructions and return the merchandise within 30 days. Customers will be responsible for shipping charges on cancelled orders. Due to their nature, Personal Protective Equipment (PPE), perishable and consumable products, custom and made-to-order products cannot be accepted for return unless the product was initially defective.

If a product is damaged during delivery to you via a freight carrier, note the damage on the carrier’s delivery receipt and request an inspection report on the damaged shipment from the carrier to be forwarded to you within 10 business days. Forward the inspection report and original packing list to PPGB, and we will file a claim on your behalf and immediately replace the damaged item(s). If a product is damaged during delivery to you via UPS or Parcel Post, you must note the extent of the damage on the back of the packing list. Once complete, forward the form to PPGB and hold the damaged materials for disposition instructions.

Product Return Address:

Customer Service at ppgroupbuy.com

3640 McNicoll Ave., Unit B, Scarborough ON M1X 1G5


Unless specified, customers acknowledge that PPGB is not the manufacturer of any of the products purchased hereunder. Any warranty concerning the products must come from the manufacturer. PPGB will pass through to customers any applicable warranties of the manufacturer, if any, to the extent permissible. Notwithstanding anything to the contrary, PPGB’s liability is limited to the replacement value of the products purchased from this site.

PPBG and its affiliates hereby expressly disclaim all warranties and conditions, either legal, express or implied, arising from statute, course of dealing, usage of trade or otherwise, related to this site or the products, including, without limitation, any warranty of merchantability, merchantable quality, quality or fitness for a particular purpose, or warranty of non-infringement. This disclaimer does not affect the terms of the manufacturer’s warranty if any.

Governing Law

The Site Terms and your use of this Website shall be governed by and construed by the laws of the Province of Ontario and the laws of Canada, without resort or giving effect to conflict of law provisions. Regardless of where you access this site, you agree that any action at law or in equity arising out of or relating to these Site Terms and/or your use of this Website shall be filed and adjudicated only in the courts of the Province of Ontario located in Toronto, Ontario and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction and venue of such courts over any suit, action or proceeding arising out of or under these Site Terms and or your use of this Website.


You agree that you shall indemnify and defend and hold PPGB and its officers, directors, employees, shareholders, agents, affiliates, subsidiaries, suppliers and representatives, harmless from and against any and all claims, damages, losses, costs, and expenses (including but not limited to attorneys’ fees) that, directly or indirectly, arise out of or are related to (i) your breach of any provision of the Site Terms; (ii) any suit, claim, or demand arising from or relating to an allegation that any Customer Content provided by You, or any other text, photograph, image, graphic or other material you incorporated into products or services ordered from this PPGB, that was not part of the standard Site Contents, infringes up the rights of a third party (iii) and/or (c) any of your activities conducted in connection with this Website, your use thereof, and/or the products and services ordered through this Website.

Security and Privacy

To order products from PPGB it will be necessary for you to provide specific personal data or other information to this Website via the Internet. We are committed to taking all reasonable steps to safeguard your data or other information. We use secure servers and encryption software, and various other precautions, but no system is infallible. Such information could be subject to interception or alteration by third parties, and PPGB can’t guarantee absolute confidentiality or security. The information PPGB collects is subject to PPGB’s Privacy Statement.


PPGB may suspend or terminate your account and or your right to utilize the services made available through this website if it determines or has reasonable grounds to suspect that you violate the Site Terms.

Notwithstanding any of these Site Terms that may suggest otherwise, PPGB reserves the right, without notice and in its sole discretion, to terminate your right to use this Website for any reason or no reason at all, and to block or prevent future access to and use of this Website by you. In the event your right to use this Website is terminated, these Site Terms shall still apply.

Entire Agreement

These terms and conditions constitute the entire agreement and understanding between the customer and PPGB concerning the subject matter hereof and supersede all prior agreements and understandings of the parties with respect thereto, including any oral statements made by PPGB representatives or any alternate terms supplied by you to PPGB unless otherwise agreed to by PPGB in writing. To the extent that anything in or associated with site is in conflict or inconsistent with these terms and conditions, these terms and conditions shall take precedence.


The following paragraphs will survive the cancellation of your order: Registration; Ownership of Materials, Trademarks and Copyright; Limitation of Liability; Pricing and Specifications; Payment;Promotions, Special Offersand Discount Coupons; Shipping; Returns; Warranties; Governing Law, Indemnification, Security and Privacy, Termination, Entire Agreement, and Survival.